Tacpoint web 2021

Heuristic evaluation helps in identifying usability issues by employing a systematic approach to assess a user interface.

Journey mapping is a valuable tool and by understanding the customer's perspective, you can identify opportunities to improve your product.

User testing is a crucial part of the B2B SaaS product design process and by understanding the basics you'll create better user experiences

The buyer’s journey, it's not what it use to be. We are living in a different sales climate but with change comes discovery.

What to keep in mind when considering a transforming your brand to be digital-first?

Analyzing user testing results, defining metrics, and answering frequently asked questions about user testing.

Explains what User Testing is, the types of User Testing, and how to get started.

Tips to enhance journey mapping and examples of customer journey mapping.

An introduction to what journey mapping is and how it can be used to improve customer experience.